Delete your Quaka account

1. Sign in to Quaka.
2. Open your profile or drawer, then Settings.
3. Select Delete account.
4. Review the warning, enter your current password when requested, and confirm.

Email privacy@quaka.co from the address linked to your account with the subject “Quaka account deletion request.” Include whether the account is an athlete or coach. For security, we will verify ownership; never send your password or full payment-card details.

After verification, Quaka deletes or de-identifies the account, profile, private health and fitness records, uploaded content under your control, and active device/session identifiers, ordinarily within 30 days. Messages or content already shared with others may remain where necessary to preserve their conversation records, but the deleted account will no longer be active.

Encrypted backup copies may remain for up to 90 additional days. Transaction, tax, fraud-prevention, dispute, moderation, and legally required records may be retained for the periods explained in the Privacy Policy. Limited identifiers may be kept to enforce a safety ban or legal obligation. Deleting an account does not automatically create a refund or erase an amount already due.

Cancel any active subscription before deletion to prevent future renewal. For a web subscription, use your Quaka subscription/account controls or contact support@quaka.co. If an app-store subscription is offered, cancellation must be completed in that store’s subscription settings.